FREQUENTLY ASKED QUESTIONS
on Dr. Serum Silk Fibroin Jelly
If you have any questions about our products, check out our most frequent inquiries and answers below. If something is still not clear or you want information about something we didn’t cover, just get in touch and we’ll do our best to help.
HOW SAFE ARE YOUR PRODUCTS?
Our products have gone through stringent laboratory tests to be free of harmful heavy metals and passed the microbial test by HACCP and JFRL. They are made of natural ingredients and they are safe for your consumption. As the Silk Fibroin is not digestible by the body, it simply absorbs the fats and expels through excretion.
DO I CHANGE MY CURRENT DOSAGE OF MY MEDICATION?
We do not suggest you make any changes to the present medication you are prescribed for. Please monitor your health report and make the comparison before and after using this product. Seek your doctor's opinion is the best option
DO YOU DELIVER OUTSIDE OF SINGAPORE?
We ship to most cities around the world. If you do not see your ship-to destination at check out, please drop us an email at sales@zwave-lifestyle.com for a quotation of the express courier charges.
HOW LONG DO I NEED TO WAIT TO SEE ANY RESULTS?
The effectiveness differs from individual to individual and the period of time taken to see the effect differs. Most users see a reduction of waistline as soon as 2 weeks. Indicatively, blood cholesterol and blood sugar reading would show improvement in 1 month.
Combining with regular exercise and healthy diet, your health indicators should see a marked improvement within 3 months.
WHAT ARE THE MODES OF PAYMENT?
We accept major credit cards. At the checkout page, the calculator will automatically convert for you from Singapore Dollars (SGD) to your preferred local currencies.
If you prefer to pay with other modes of payments, like Bank Transfer T/T, Western Union, Singapore cashless transfer like PayNow /PayLah.
Please contact us for more details at sales@zwave-lifestyle.com